Reading the Room: Emotional Intelligence in Action

Reading the room is often treated as an instinct or personality trait. In reality, it is a practical emotional intelligence skill that can be developed intentionally. It involves noticing dynamics, understanding emotional cues, and choosing responses that support clarity and collaboration rather than tension or misalignment.

Reading the Room: Emotional Intelligence in Action explores how emotional intelligence shows up in real workplace interactions. This session focuses on building self-awareness alongside empathy, helping participants understand not only what is happening around them, but how they are contributing to the dynamic in the room.

Designed for Executive Assistants, Chiefs of Staff, and operational professionals working across teams and stakeholders, this session examines how emotional intelligence supports stronger collaboration. Participants will explore how to read situations accurately, regulate their responses, and communicate in ways that reduce friction and build trust.

Drawing on emotional intelligence theory, leadership psychology, and real-world operational experience, this session…