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Frequently Asked Questions
Everything you need to know about Connected Assistants, our training, and how we help admin professionals grow.
ABOUT CONNECTED ASSISTANTS
Q: What is Connected Assistants?
Connected Assistants is a UK-based CPD training and professional development company for Executive Assistants, Office Managers, and Chiefs of Staff. Founded by Meg Steinschauer, we provide online courses, 1:1 mentoring, live events, and free career resources designed to help admin professionals step into leadership, build confidence, and become irreplaceable in their roles. We are not a recruitment agency or virtual assistant service — we are a training and development provider built specifically for the admin profession.
Q: Who is Connected Assistants for?
Our training and resources are built for Executive Assistants, Personal Assistants, Office Managers, Chiefs of Staff, and anyone in an administrative support role who wants to grow professionally. Whether you're just starting out or you've been in the profession for 20 years, we have something for you. We work with professionals across the UK, United States, and internationally.
Q: Who is behind Connected Assistants?
Connected Assistants was founded by Meg Steinschauer, a former Executive Assistant and Chief of Staff with over 15 years of experience supporting C-suite leaders. Meg built Connected Assistants to fill a gap she experienced firsthand — a lack of practical, no-fluff professional development designed specifically for admin professionals. She now delivers training, mentoring, and speaking engagements for EAs and Chiefs of Staff around the world.
TRAINING & COURSES
Q: What training courses do you offer for Executive Assistants?
We offer a range of CPD-accredited training programmes for Executive Assistants and admin professionals, including online self-paced courses covering topics like managing up, setting boundaries, strategic planning, communication skills, and career development. Our flagship programme is the Clarity Sprint — an intensive coaching experience for EAs who feel stuck or overwhelmed. We also run live workshops, summits, and events throughout the year. You can explore all of our training options on our Training & Courses page.
Q: Where can I find admin training courses in the UK?
Connected Assistants offers online training courses that are accessible from anywhere in the UK. Because all of our courses are delivered online, you don't need to travel to London, Manchester, or any other city to access expert-led admin training. Our courses are designed for busy professionals and can be completed at your own pace, on your own schedule.
Q: Do you offer training for Executive Assistants in the United States?
Yes. All of our online courses, mentoring, and resources are available internationally, including the United States. Our Clarity Sprint coaching programme and online courses are delivered entirely online, so they work for professionals anywhere in the world. Pricing is available in both GBP and USD.
Q: What is the Clarity Sprint?
The Clarity Sprint is our signature coaching programme for Executive Assistants and Chiefs of Staff who feel stuck, overwhelmed, or unsure of their next career move. It's a structured, intensive experience that helps you cut through the noise, get clear on what you want, and build a plan to get there. The Sprint includes 1:1 coaching sessions, practical exercises, and ongoing support. It's priced at $549 USD / £420 GBP.
Q: Are your courses CPD accredited?
Yes. Our training programmes are designed to support your Continuing Professional Development and come with CPD-accredited certification where applicable. This means the time you invest in our courses counts toward your professional development record.
CAREER DEVELOPMENT & MENTORING
Q: How do Executive Assistants improve their skills?
The most effective way for EAs to improve their skills is through targeted professional development — not just learning on the job, but investing in structured training that covers leadership, communication, strategic thinking, and stakeholder management. Connected Assistants provides online courses, mentoring, and resources designed specifically for this purpose. We focus on the skills that actually move your career forward, not generic office skills training.
Q: What mentoring programmes exist for Executive Assistants in the UK?
Connected Assistants offers 1:1 mentoring for Executive Assistants, Office Managers, and Chiefs of Staff. Our mentoring is delivered by Meg Steinschauer, who has worked as an EA and Chief of Staff at the highest levels. Sessions can be booked as one-off conversations or ongoing support. This is not a generic coaching service — it's tailored, practical guidance from someone who has done the job. View our mentoring packages to find the right option for you.
Q: What are the best career growth options for administrative professionals?
Career growth for admin professionals typically falls into three paths: deepening your expertise in your current role (becoming truly irreplaceable), transitioning into a Chief of Staff or operations leadership position (we have a Transition to Chief of Staff programme for this), or pivoting into a new function entirely. Connected Assistants supports all three paths through our online courses, mentoring, and career resources. Our free Connected Leader Assessment is a great starting point — it helps you identify where you are now and what to focus on next.
Q: Where can I find practical guidance for Executive Assistants?
Connected Assistants provides free and paid resources for EAs, including our blog, podcast, YouTube channel, downloadable workbooks, and interactive career tools like the Connected Leader Assessment and Discover Your Values exercise. For deeper support, our online courses and 1:1 mentoring programmes give you structured, actionable guidance. Everything we create is designed to be practical — no theory for theory's sake.
Q: How can I get career development resources for Executive Assistants?
Visit our resources page to access a range of free career development tools, or browse our blog for practical advice on managing up, boundaries, and leadership. You can also watch our YouTube channel, listen to our podcast, take the free Connected Leader Assessment, or try the Discover Your Values tool. For structured learning, explore our online courses or the Clarity Sprint coaching programme.
EVENTS & COMMUNITY
Q: Do you run events or workshops for admin professionals?
Yes. Connected Assistants hosts live online events and summits for EAs, Office Managers, and Chiefs of Staff throughout the year. Past events have covered topics like managing up with intention, building your executive presence, decision-making under pressure, and career storytelling. Our events page lists all upcoming sessions, and recordings of past events are available in our On Demand Replay Library.
Q: What is The Inner Circle?
The Inner Circle is our community for admin professionals who want to stay connected, keep learning, and get early access to new courses, workbooks, and resources before they go live. Members get priority access to events, exclusive content, and the opportunity to shape future Connected Assistants programmes. Apply to join on our website.
Q: Can I access past event recordings?
Yes. All of our past event recordings are available in the On Demand Replay Library. This includes workshops, panel discussions, and training sessions on topics relevant to EAs, Office Managers, and Chiefs of Staff. The replay library is free to access.
FREE RESOURCES & TOOLS
Q: What free resources do you offer?
Connected Assistants provides several free resources for admin professionals, including the Connected Leader Assessment (a self-assessment that maps your leadership competencies and gives you a personalised growth roadmap), the Discover Your Values interactive exercise, the Irreplaceable Audit, our blog and podcast, our YouTube channel with practical videos on topics like managing up and setting boundaries, and downloadable workbooks. No credit card required for any of our free tools.
Q: What is the Connected Leader Assessment?
The Connected Leader Assessment is a free, interactive self-assessment designed specifically for Executive Assistants, Office Managers, and Chiefs of Staff. It takes about 10 minutes to complete and rates you across the leadership competencies that matter most in admin roles. At the end, you receive a personalised growth roadmap showing exactly where to focus your professional development. Over 500 admin professionals have taken it.
Q: How do I sign up or get started?
The easiest way to get started with Connected Assistants is to take the free Connected Leader Assessment — it takes 10 minutes and gives you a clear picture of where to focus next. From there, you can explore our online courses, book a mentoring session, or join The Inner Circle community.