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Privacy Policy

This privacy policy applies between you, the User of this Website, and Connected Assistants, a division of Catalyst Core Operations Limited, the owner and provider of this Website. Connected Assistants, a division of Catalyst Core Operations Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found further below.

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Please read this privacy policy carefully.

 

Definitions and Interpretation

  1. In this privacy policy, the following definitions are used:

    • Data: Collectively all information that you submit to Connected Assistants, a division of Catalyst Core Operations Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

    • Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

    • Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

    • Connected Assistants, a division of Catalyst Core Operations Limited, we or us: Connected Assistants, a division of Catalyst Core Operations Limited, a company incorporated in England and Wales with registered number 12942026, whose registered office is at 1st Floor, The Syms Building, Bumpers Way, Bumpers Farm, Wiltshire, SN14 6LH.

    • User or you: Any third party that accesses the Website and is not either (i) employed by Connected Assistants, a division of Catalyst Core Operations Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Connected Assistants, a division of Catalyst Core Operations Limited and accessing the Website in connection with the provision of such services.

    • Website: The website that you are currently using, www.ConnectedAssistants.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  2. In this privacy policy, unless the context requires a different interpretation:

    • The singular includes the plural and vice versa.

    • References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy.

    • A reference to a person includes firms, companies, government entities, trusts, and partnerships.

    • "Including" is understood to mean "including without limitation."

    • Reference to any statutory provision includes any modification or amendment of it.

 

Scope of this Privacy Policy

  1. This privacy policy applies only to the actions of Connected Assistants, a division of Catalyst Core Operations Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

  2. For purposes of the applicable Data Protection Laws, Connected Assistants, a division of Catalyst Core Operations Limited is the "data controller." This means that Connected Assistants, a division of Catalyst Core Operations Limited determines the purposes for which and the manner in which your Data is processed.

 

Data We Collect

  1. We may collect the following Data, which includes personal Data, from you:

    • Name

    • Job title

    • Profession

    • Contact information such as email addresses and telephone numbers

    • In each case, in accordance with this privacy policy.

 

How We Collect Data

  1. We collect Data in the following ways:

    • Data is given to us by you.

    • Data is collected automatically.

  2. Connected Assistants, a division of Catalyst Core Operations Limited will collect your Data in several ways, for example:

    • When you contact us through the Website, by telephone, post, e-mail, or through any other means.

    • When you register with us and set up an account to receive our products/services.

    • When you complete surveys that we use for research purposes.

    • When you elect to receive marketing communications from us.

    • When you use our services.

  3. To the extent that you access the Website, we will collect your Data automatically, for example:

    • We automatically collect some information about your visit to the Website, such as your IP address, the date, times, and frequency with which you access the Website, and the way you use and interact with its content.

    • We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information, see the "Cookies" section below.

 

Use of Data

  1. We may use your Data for the following reasons:

    • Internal record keeping.

    • Improvement of our products/services.

    • Transmission by email of marketing materials that may be of interest to you.

    • Contact for market research purposes.

  2. We may use your Data for the above purposes if we deem it necessary for our legitimate interests. You have the right to object in certain circumstances (see "Your Rights" below).

 

Who We Share Data With

  1. We may share your Data with the following groups of people for the following reasons:

  • Any of our group companies or affiliates – to ensure the proper administration of your website and business.

  • Our employees, agents, and/or professional advisers – to obtain advice from professional advisers.

  • Relevant authorities – to facilitate the detection of crime.

 

Keeping Data Secure

  1. We will use technical and organisational measures to safeguard your Data, including:

  • Secure password-controlled access to personal accounts.

  • Secure storage of data on protected servers.

  1. If you suspect any misuse, loss, or unauthorised access to your Data, please contact us immediately at Registered in England & Wales | Company No. 12942026 Registered Office: 1st Floor, The Syms Building, Bumpers Way, Bumpers Farm, Chippenham SN14 6LH, UK hello@connectedassistants.com. 

 

Data Retention

  1. We will retain your Data only for as long as necessary to fulfil the purposes outlined in this privacy policy or as required by law.

 

Your Rights

  1. You have the following rights concerning your Data:

  • Right to access, modify, update, or delete your Data.

  • Right to object to our use of your Data.

  • Right to data portability.

  1. To exercise any of your rights, please contact us at Registered in England & Wales | Company No. 12942026 Registered Office: 1st Floor, The Syms Building, Bumpers Way, Bumpers Farm, Chippenham SN14 6LH, UK hello@connectedassistants.com.

 

Transfers Outside the UK/EEA

  1. We may transfer Data outside the UK/EEA where compliant with data protection legislation, ensuring adequate safeguards are in place.

 

Cookies

  1. This Website may place and access certain Cookies to improve your experience. You may manage Cookie preferences through your browser settings.

 

Changes to This Privacy Policy

  1. Connected Assistants, a division of Catalyst Core Operations Limited reserves the right to update this privacy policy as necessary. Any changes will be posted on the Website.

  2. You may contact Connected Assistants, a division of Catalyst Core Operations Limited by email at Registered in England & Wales | Company No. 12942026 Registered Office: 1st Floor, The Syms Building, Bumpers Way, Bumpers Farm, Chippenham SN14 6LH, UK hello@connectedassistants.com.

Terms and Conditions of Use

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Connected Assistants, a division of Catalyst Core Operations Limited, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Connected Assistants, a division of Catalyst Core Operations Limited, and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Connected Assistants, a division of Catalyst Core Operations Limited, and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

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Intellectual Property and Acceptable Use

  1. All Content included on the Website, unless uploaded by Users, is the property of Connected Assistants, a division of Catalyst Core Operations Limited, our affiliates, or other relevant third parties. Content includes text, graphics, images, audio, video, software, data compilations, page layout, underlying code, and any other form of information capable of being stored on a computer. You acknowledge that such Content is protected by copyright, trademarks, database rights, and other intellectual property rights.

  2. You may, for your own personal, non-commercial use only:

    • View and retrieve the Content on a computer screen.

    • Download and store the Content electronically (but not on any server or shared network storage).

    • Print one copy of the Content.

  3. You must not reproduce, modify, copy, distribute, or use Content for commercial purposes without prior written permission from Connected Assistants, a division of Catalyst Core Operations Limited.

  4. You are responsible for any Content you submit via the Website and warrant that:

    • You own or control the rights to the Content.

    • The Content does not violate any applicable law or the rights of any third party.

    • You indemnify Connected Assistants, a division of Catalyst Core Operations Limited against all claims arising from Content you supply.

 

Prohibited Use

  1. You may not use the Website for:

    • Any unlawful, abusive, harassing, or threatening activity.

    • Any action that may damage, disrupt, or impair the Website or interfere with another user's enjoyment of the Website.

    • Uploading or distributing material that contains malware, chain letters, or spam.

 

Registration & Security

  1. You must ensure that the details provided during registration are accurate and up to date.

  2. We reserve the right to suspend or terminate your registration at any time if you breach these terms.

  3. You are responsible for keeping your account credentials secure and must not share your password with anyone.

 

Links to Other Websites

  1. This Website may contain links to external websites. Unless explicitly stated, these sites are not under our control, and we assume no responsibility for their content.

  2. The inclusion of a link does not imply endorsement of the site or its operators.

 

Privacy & Cookies

  1. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which form part of these terms and conditions.

 

Website Availability & Disclaimer

  1. We provide the Website "as is" and "as available," with no guarantees of uninterrupted or error-free service.

  2. We accept no liability for any loss resulting from Website downtime or errors.

 

Limitation of Liability

  1. Nothing in these terms and conditions shall limit liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Any liability that cannot be excluded under applicable law.

  1. We shall not be liable for:

  • Loss of business, revenue, or profits.

  • Loss or corruption of data.

  • Indirect or consequential damages.

 

General

  1. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

  2. These terms may be updated from time to time. Continued use of the Website constitutes acceptance of the revised terms.

  3. If any part of these terms is deemed unenforceable, the rest shall remain in full force.

  4. This Agreement is governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English and Welsh courts.

 

Contact Information

Connected Assistants, a division of Catalyst Core Operations Limited
Registered in England & Wales | Company No. 12942026
Registered Office: 1st Floor, The Syms Building, Bumpers Way, Bumpers Farm, Chippenham SN14 6LH, UK
Email: hello@connectedassistants.com

Connected Assistants Code of Conduct

Commitment to a Safe and Respectful Environment

Connected Assistants, a division of Catalyst Core Operations Limited, is committed to ensuring that all online events and meetings are free from harassment and sales pitches. Our aim is to foster a respectful, inclusive, and professional environment for all participants.

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1. Harassment

Harassment in any form is strictly prohibited. This includes but is not limited to:

 

1.1 Cyberstalking

Repeated harassing behaviour that causes humiliation, fear, anxiety, or emotional distress to a participant.

 

1.2 Doxing/Doxxing

Publishing or sharing a participant’s sensitive personal information (e.g., full name, email, employment details, family information) to intimidate, harass, extort, or harm them.

 

1.3 Hacking

Unauthorised access to another participant’s device or network with the intent to steal data, violate privacy, or spread malicious software.

1.4 Hateful Speech & Online Threats

Any form of expression that attacks an individual’s race, ethnicity, gender identity, religion, sexual orientation, or disability.

 

1.5 Message Bombing

Flooding a participant’s email inbox or phone number with excessive messages.

 

1.6 Nonconsensual Sharing of Intimate Content

Sharing private, sexually explicit images, videos, or messages without the subject’s consent.

 

1.7 Online Impersonation

Creating fake accounts to post offensive statements, harass participants, or extract sensitive information.

 

1.8 Online Sexual Harassment

Any form of unwanted sexual conduct on digital platforms, including unsolicited messages, images, or requests.

 

1.9 Trolling

Engaging in disruptive or harmful online behaviours, including:

  • Concern Trolling – Pretending to offer helpful feedback while making demeaning comments.

  • Dogpiling – Group harassment involving threats, slurs, and disingenuous questions aimed at overwhelming an individual.

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.10 False Reporting

Falsely reporting another participant for harassment as a means of retaliation or abuse.

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2. Reporting Harassment

If you experience or witness harassment during a Connected Assistants event or meeting, please report it immediately by emailing:
📧 hello@connectedassistants.com

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All reports will be treated confidentially, and necessary steps will be taken to protect the victim while ensuring a fair review.

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3. Consequences of Violations

If a participant is found to be violating this Code of Conduct, Connected Assistants reserves the right to take appropriate action, including:

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✅ Immediate removal and banning from events and meetings.
✅ Notification of violations to relevant authorities if necessary.
✅ Informing participants about violations if needed to protect the community.

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We are committed to maintaining a safe and inclusive online space for all. Thank you for supporting this effort.

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Connected Assistants, a division of Catalyst Core Operations Limited
📍 Registered in England & Wales | Company No. 12942026
📍 Registered Office: 1st Floor, The Syms Building, Bumpers Way, Bumpers Farm, Chippenham SN14 6LH, UK
📧 hello@connectedassistants.com

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